Refund Policy
Introduction
Our Refund Policy is designed to provide transparent and clear information for customers using our flight booking and ticket support services.
1. Refund Eligibility
Refund depends on:
Airline cancellation rules
Fare type (refundable / non-refundable)
Time left before departure
Airline penalties & charges
2. When Refund Is Not Possible
Refund is not available if:
Ticket is “non-refundable”
No-show passenger
Invalid or expired ticket
Last-minute cancellation
Airline denies refund
3. Processing Time
Refund processing time:
Airlines: 7–21 working days
Banks: additional 3–7 days
International banks: 10–28 days
We do not control bank or airline timelines.
4. Service Charges
Our service fees for:
Booking
Support
Cancellation
Modifications
…are non-refundable, even if airline refund is issued.
5. Refund for Payment Errors
If payment is deducted but ticket is not booked:
Refund is automatically initiated by the bank/payment gateway
Timeline: 3–7 business days
6. Contact for Refund Support
📧 Email: [Your Email]
📞 Phone: [Your Number]